Tracking a shipment allows the sender to find out where it is at any given time of day. Keeping tabs on an important package or parcel is important; if it is lost or delayed, the sender or the recipient can then contact the shipping company regarding the delay.

Unfortunately, tracking a shipment with either UPS or FedEx is not the easiest process if you need to steadily keep track of large orders. It is possible to track multiple packages through UPS expedited shipping on their site and FedEx has a spot on its website where a person can type in the tracking number and get real time information on the package’s location. However, who has the time? When you do a large amount of shipping as a business, you have more important things to be doing and hunting down packages is not one of them! While looking up 2 or 3 packages is easy, what if you regularly ship far more than that? Keeping track of exactly which packages are late, going through the claim process, and waiting on refunds can be a monumental hassle.

While both UPS and FedEx deliver most packages on time, about 10% of packages either never reach their destination or arrive after the promised time. The UPS moneyback guarantee and FedEx guarantee stipulate that a refund can be claimed if a package was delivered late. But again, this process takes yet more valuable time.

If a company is shipping a number of packages at the same time, it can be a headache to keep track of the locations and arrival times of each one. A company that wants to streamline the procedures for checking on parcels sent with either UPS or FedEx should consider using PackageFox. Our system keeps track of each of your packages and automatically refunds your account for the amount covered by the UPS or FedEx guarantee when a package does not arrive on time.